Welcome to RosCar Austria. By accessing and using https://roscar.at/, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our website or booking services.
1. About RosCar Austria
RosCar Austria is an online car rental aggregator that helps customers compare and book vehicles from international and local rental companies in Austria. We provide access to a wide range of car rental offers, including airport pickup, city delivery, and hotel delivery, depending on the rental company and location.
2. Our Service
RosCar Austria allows users to search for available rental cars by selecting the pickup location, return location, rental dates, and vehicle preferences. Customers can also choose additional options, including no deposit, no credit card, insurance, and child seat, where available.
Our platform is designed to make car rental simple, flexible, and convenient. Key advantages may include:
- Car rental without a deposit
- Car rental without a credit card
- Unlimited mileage
- Free cancellation
Availability of these benefits depends on the selected vehicle, rental company, location, and booking conditions. Not every offer includes all options.
3. Booking Process
To rent a car through RosCar Austria, the customer must provide the rental location and return location, choose a vehicle category, select any desired extra options, fill in the driver contact details, and confirm the booking by paying a prepayment of 15% to 20% of the total booking amount.
After the booking is completed, a voucher will be sent to the customer by email. The voucher will contain booking instructions and the contact details of the rental company.
4. Role of RosCar Austria
RosCar Austria acts as an intermediary and aggregator of car rental offers. The actual rental agreement is made between the customer and the selected rental company. RosCar Austria is not the owner of the vehicles and does not directly provide the rental car service unless clearly stated otherwise.
Each rental company may have its own policies, requirements, age rules, insurance terms, fuel policies, mileage conditions, cancellation rules, and payment terms. Customers are responsible for reviewing the specific rental conditions shown during the booking process.
5. Pricing and Payments
Prices displayed on the RosCar Austria website are based on information provided by rental partners. We aim to keep all prices accurate and updated, but final pricing depends on the selected supplier and booking details.
At the time of booking, the customer is required to pay a prepayment of 15% to 20%. The remaining amount, if applicable, is usually paid according to the terms of the selected rental company. Additional services, insurance, extras, local taxes, or fees may be payable at pickup if specified in the booking terms.
6. No Deposit and No Credit Card Options
RosCar Austria offers access to selected deals that may allow car rental without a deposit and without a credit card. These options are subject to availability and depend entirely on the conditions of the specific rental company and vehicle chosen.
Customers should carefully review the booking conditions before confirming the reservation, as some offers may still require identification documents, a debit card, insurance verification, or compliance with additional supplier requirements.
7. Unlimited Mileage and Free Cancellation
Some offers on our platform include unlimited mileage and free cancellation. These features are only available when clearly stated in the vehicle offer or booking terms. Cancellation deadlines and refund conditions may vary depending on the rental company.
If free cancellation applies, the customer must cancel within the period specified in the booking conditions to qualify for a refund according to the applicable rules.
8. Airport, City, and Hotel Delivery
Rental vehicles may be available for pickup at airports, city offices, or through delivery to a hotel or city address. Delivery availability depends on the supplier, service area, and local operating conditions. Extra charges may apply for delivery or special pickup arrangements if stated by the rental company.
9. Customer Responsibilities
The customer is responsible for providing accurate and complete information during the booking process. This includes the correct driver name, contact details, pickup and return details, and any other required information.
The customer is also responsible for ensuring that the driver meets the rental company requirements, including age restrictions, driving license validity, identification documents, and any other conditions required by the supplier.
10. Voucher and Confirmation
Once the booking is confirmed and the prepayment is received, the customer will receive a booking voucher by email. This voucher is an important document and should be presented at pickup if required by the rental company. The voucher includes the main reservation details, instructions, and the rental company contact information.
11. Changes and Cancellations
Requests to change or cancel a booking are subject to the conditions of the selected rental company and the booking terms shown at the time of reservation. RosCar Austria will make reasonable efforts to assist customers with booking related requests, but approval of changes depends on the supplier.
Refunds, if applicable, are processed according to the cancellation terms associated with the booking. Some bookings may be non refundable or partially refundable.
12. Liability
RosCar Austria is not responsible for losses, damages, delays, accidents, vehicle defects, service interruptions, or additional expenses arising from the rental service provided by third party rental companies.
We are also not liable for incorrect information caused by supplier updates, availability changes, technical interruptions, or circumstances beyond our reasonable control.
13. Website Use
By using our website, you agree not to use it for unlawful purposes, fraudulent bookings, or any activity that may harm RosCar Austria, rental partners, or other users. We reserve the right to restrict access to the website or refuse service in cases of misuse.
14. Intellectual Property
All website content, including text, design, logos, graphics, and booking system elements, is the property of RosCar Austria or its partners, unless otherwise stated. Unauthorized copying, reproduction, or distribution is prohibited.
15. Privacy
Use of this website is also subject to our Privacy Policy. By using RosCar Austria, you agree that your personal data may be processed as necessary to provide booking services, customer support, and communication related to your reservation.
16. Changes to These Terms
RosCar Austria may update these Terms and Conditions at any time without prior notice. Any changes will become effective once published on this page. We recommend reviewing this page regularly.
17. Governing Law
These Terms and Conditions shall be governed by the applicable laws of Austria, unless otherwise required by mandatory consumer protection rules.
18. Contact Information
If you have any questions regarding these Terms and Conditions, please contact us:
RosCar Austria
Website: https://roscar.at/
Email: [email protected]