RosCar Austria » Privacy Policy

Privacy Policy

RosCar.at offers more than 200 rental cars in Austria with no deposit and no credit card required. You can book a car online and pay in cash or by debit card when picking it up at Vienna Airport. On our website, you can easily compare car rental prices from the best local rental companies in Austria.

verified No Deposit credit_card_off No Credit Card payments Debit Card or Cash flight_land Vienna Airport Pickup

At RosCar Austria, accessible at https://roscar.at/, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you use our website and services.

RosCar Austria is a car rental aggregator. We help users compare and book rental vehicles offered by international and local car rental companies. Depending on the booking process, RosCar Austria may act as an independent data controller for the operation of this website and customer support, while rental providers or other service partners may act as independent controllers for their own booking, rental, payment, compliance, and contractual processes.

1. Who We Are

Company Name: RosCar Austria
Website: https://roscar.at/
Email: [email protected]

2. What Personal Data We Collect

We may collect and process the following categories of personal data:

  • Full name
  • Email address
  • Phone number
  • Country of residence
  • Pickup and drop-off locations
  • Rental dates and times
  • Vehicle preferences and booking details
  • IP address
  • Browser type, device information, operating system, and log data
  • Cookies and similar tracking technologies
  • Any information you provide when contacting us

3. How We Collect Your Data

We collect personal data in the following ways:

  • When you search for vehicles or submit a booking request
  • When you contact us by email or through the website
  • When you browse our website
  • Through cookies, analytics tools, and similar technologies
  • From rental partners or service providers where necessary to complete or support your request

4. Purposes of Processing

We use your personal data for the following purposes:

  • To provide search, comparison, and booking-related services
  • To connect you with relevant international and local car rental suppliers
  • To process and manage booking requests
  • To communicate with you regarding your inquiry or booking
  • To provide customer support
  • To improve website functionality, user experience, and service quality
  • To prevent fraud, abuse, or unauthorized activity
  • To comply with legal and regulatory obligations
  • To send service-related messages and, where permitted, marketing communications

5. Legal Bases for Processing

We process personal data only where we have a valid legal basis, including:

  • Contractual necessity – when processing is necessary to respond to your request or facilitate a booking
  • Legitimate interests – such as website administration, fraud prevention, analytics, and service improvement
  • Consent – where required, for example for certain cookies or marketing communications
  • Legal obligation – where processing is required by applicable law or regulatory requirements

6. Sharing of Personal Data

We may share your personal data with:

  • International and local car rental companies listed on our platform
  • Technology providers, hosting providers, analytics providers, and customer support tools
  • Payment-related partners, where applicable
  • Professional advisers, auditors, or legal consultants
  • Public authorities, courts, regulators, or law enforcement bodies where required by law

Please note that once you proceed with a booking or reservation through a third-party rental company, that company may process your personal data under its own privacy policy and as an independent data controller.

7. International Data Transfers

Because we work with international and local rental partners and may use service providers located in different jurisdictions, your personal data may be transferred outside the European Economic Area (EEA). Where such transfers occur, we take reasonable steps to ensure that appropriate safeguards are in place, including contractual protections or other lawful transfer mechanisms as required under applicable data protection law.

8. Data Retention

We retain personal data only for as long as necessary for the purposes described in this Privacy Policy, including to provide services, resolve disputes, enforce agreements, meet legal obligations, and maintain business records. Retention periods may vary depending on the type of data and the applicable legal or operational requirements.

9. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to ensure proper website functionality, analyze traffic, remember your preferences, and improve your browsing experience.

These may include:

  • Essential cookies – required for the website to function properly
  • Analytics cookies – used to understand how visitors interact with the website
  • Preference cookies – used to remember settings and improve usability
  • Marketing cookies – used only where permitted and applicable

You can manage or disable cookies through your browser settings. In some cases, disabling cookies may affect website functionality.

10. Data Security

We implement appropriate technical and organizational measures designed to protect personal data against unauthorized access, disclosure, alteration, loss, or destruction. However, no online transmission or storage system can be guaranteed to be completely secure.

11. Your Privacy Rights

Subject to applicable law, including the GDPR, you may have the following rights:

  • The right to access your personal data
  • The right to correct inaccurate or incomplete personal data
  • The right to request deletion of your personal data
  • The right to restrict processing in certain circumstances
  • The right to object to certain types of processing
  • The right to data portability, where applicable
  • The right to withdraw consent at any time where processing is based on consent
  • The right to lodge a complaint with a competent data protection authority

12. Complaints

If you believe that your personal data has been processed in violation of applicable law, you may contact us first so we can try to resolve your concern. You also have the right to lodge a complaint with the competent data protection authority, including the Austrian Data Protection Authority, where applicable.

13. Third-Party Websites

Our website may contain links to third-party websites, including rental partners and service providers. We are not responsible for the privacy practices, content, or policies of those third-party websites. We encourage you to review their privacy notices before providing any personal data.

14. Children’s Privacy

Our services are not directed to children, and we do not knowingly collect personal data from individuals who are not legally permitted to use our services under applicable law. If you believe that a child has provided personal data to us, please contact us so we can take appropriate action.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, or privacy practices. Any updates will be posted on this page with a revised effective date. We encourage you to review this page periodically.

16. Contact Us

If you have any questions about this Privacy Policy or how we handle personal data, please contact us:

RosCar Austria
Website: https://roscar.at/
Email: [email protected]

RosCar Austria